If you want to set your new hires up for success, you need to have an effective pre-boarding process in place. Here are a few tips on how to do that:
1. Start the pre-boarding process early
The sooner you start the pre-boarding process, the better. This way, new hires have more time to adjust to the idea of starting a new job and they can start getting excited about it.
2. Send out information packs
Rather than bombarding new starters with tons of information on their first day, sending out information packs during the pre-boarding phase allows starters to absorb the information in their own time. These packs should include everything a new hire will need to know before their first day, such as:
- The company’s history
- The company’s mission and values
- An overview of the team they’ll be working with, including a short Videotape video to provide them with a warm welcome
- Their job description
- A schedule of their first week
3. Make sure your pre-boarding programme is aligned with the brand & values of company
The purpose of pre-boarding is to give new recruits a feel of what your organisation is all about. Gaining a deeper insight into the organisation will eliminate any unknowns and worries.
4. Set up a buddy system
Pairing new hires with a “buddy” is a great way to help them feel comfortable and welcome at their new company. Buddies can show new hires around the office, introduce them to other employees, and answer any questions they have.
5. Plan an Introduction/ Orientation Day
Traditionally taking place on the employees’ first day, this is when they get a tour of the office, to meet their co-workers, and learn more about their job. Scheduling an introduction or orientation day during the pre-boarding process can reduce first day nerves, as the new starter will already be familiar with their new working environment.
6. Make sure it’s personalized
Personalisation shows new hires you care and value them as an individual. This will make your company stand out and immediately builds that employee-employer rapport. This can be done by taking into account their individual needs and preferences. For example, if a new hire is coming from a different country, you might want to provide them with information about the local area.
7. Use technology
In today’s post-covid world where many people now work remotely, traditional office spaces are being used less and less. Many companies have made use of technology in light of the pandemic to keep the team working well together and ensure a cohesive and happy workforce.
For example, you could use a tool like Greenhouse to automate the sending of information packs. Or you can use a tool like 15Five to help new hires get acclimated to your company culture. To make your new hire feel at home already before their first day, you can use a tool such as Videotape to create very easily a warm welcome for them.
8. Get feedback
After your new hire’s first week, be sure to get their feedback on the pre-boarding process. This will help you fine-tune your process and make improvements for future new hires.
9. Keep it light, fun and positive
You want to give new hires a good first impression of your company, so they feel excited about joining the team rather than anxious or stressed. A study by HCI found that 58% of organisations focus their employee onboarding on processes & paperwork, and a third reported that their onboarding experience was informal, inconsistent or reactive. The focus of pre-boarding should be on the people not the paperwork, avoiding administrative ‘tick box’ procedures. A way to turn each pre-boarding into a personal experience is by creating a personal video for your new hires.